Privacy and information security inquiry management
Field inbound privacy and security questions with cited answers from your own policies. Low-confidence retrievals escalate to your team — every answer's grounding is auditable.
Built by two career privacy & security practitioners
Privacy compliance,
Privacy compliance,
built right.
PrivacyAutomated.ai handles privacy inquiries, DSARs, and compliance triage — but the differentiator is how it's built. Database-enforced multi-tenant isolation, trigger-enforced append-only audit, per-jurisdiction DSAR deadlines computed from a 109-row typed table. Built by two career privacy and infosec practitioners who used OneTrust through three buying cycles before deciding the engineering substrate needed to be rebuilt. For the privacy team that has to defend the system to auditors, not just answer questions for users. See the engineering invariants →
14 days of Growth on us · No credit card required · Drops to Free after, your data stays
Verifiable by regulators, without an account.
Every closed DSAR and every approved DPIA produces an Ed25519-signed evidence packet. A regulator drops the
JSON into our public verifier at app.privacyautomated.ai/verify
and gets a plain-language verdict — “This record is authentic, sealed on <date> for
<controller>” — with no account, no API key, no contact with us. Backed by a daily
audit-event Merkle root anchored to Bitcoin (OpenTimestamps) and Sigstore Rekor.
Try the verifier →
See the invariants →
Three things you can verify today, not promises
100+Per-jurisdiction DSAR deadlines computed from a typed table. 109 jurisdictions encoded with statute citations — 30 EU/EEA states under GDPR, 19 US state laws, LGPD, PIPEDA, PIPA, and ~70 others, not LLM output
$3MCyber liability insurance per claim, A-rated carrier — we carry the risk, not just disclaim it
FORCE RLSTenant isolation at the Postgres layer — a forgotten
WHERE clause cannot leak data, the database itself rejects the queryBuilt for the frameworks your team answers to
Why this exists
Built by people who've been on your side of the desk
This product comes out of 18 years each in privacy and information security, split between two co-founders — spent using OneTrust, TrustArc, and the spreadsheet-and- email-folder approach through three buying cycles before giving up and building the engineering substrate we always wanted. Both of us hold an MS in Information Security and a JD; we were the buyers of the incumbent tools before we built the alternative.
Three things drove this product:
- The audit-log claim every major vendor makes survives zero serious attorney pushes. "Complete audit trail" means application logs the vendor controls and can drop. We enforce immutability at the database trigger, hash-chain the rows, and re-walk the chain daily — the verifier found 60 breaks in our own dogfood on day one and the fixes stay in the immutable ledger forever. That's what the claim is supposed to mean.
- SMB privacy programs get priced out of the tools they actually need. OneTrust starts at $50K+ with a 4-12 week deployment. DataGrail charges per-SaaS connector. Vanta is SOC 2, not privacy. Meanwhile a 50-person company with a real regulator exposure has nowhere to land. So $99 / $299 / $999 tiers, self-serve, no procurement cycle, no professional-services engagement required.
- The DSAR clock is real engineering, not a marketing claim. Per-jurisdiction deadlines differ — Brazil 15 days, Korea 10, Argentina 10, Iowa 90, GDPR's 30 + 60-day extension. Encoded as a typed table of 109 jurisdictions (85 high-confidence + 24 marked for legal review) with statute citations, not pulled out of an LLM at request time. The DSAR engine reads from the table. If a row is wrong, an attorney can look up the citation and tell us.
We benchmarked the AI pipeline against commodity RAG on a current frontier model across five axes and published every null result. The product isn't AI theater — the AI is bounded by structural invariants the buyer can verify. The engineering is the moat.
Features
Everything you need to run privacy without the busywork
One platform to discover data, automate requests, and prove compliance.
DSAR fulfillment
Intake, verify, and fulfill data subject access, deletion, and correction requests end-to-end — every step audit-logged.
Hosted DSAR intake portal
A branded, public-facing form your customers and end-users submit privacy requests to. Verification email, per-jurisdiction deadline math, and append-only audit trail wired in — no developer work to embed.
Cross-jurisdictional conflict detection
When a deletion request collides with a retention obligation, or a litigation-hold marker meets an Article 17 deletion right, the AI surfaces the tension — citing only from an externally-reviewed corpus of statutory text — and lands a draft on your privacy lead’s desk to sign off. It describes, never concludes. Gated per-jurisdiction on a signed external UPL review (/api/upl/reviews).
AI drafts, humans sign off
Every AI-authored output that could become a regulatory record — conflict flags, DPIA recommendations — lands in a determinations queue marked pending review. A database CHECK constraint refuses any signed-off row without an authenticated user and a non-empty citations array. The promote/reject decision and the prompt+hash that produced the draft both write to the audit chain. Invariant 12 on the trust page.
Signed compliance evidence packets
One click on a closed DSAR produces a signed JSON bundle of every audit event, verification trace, and completion proof — Ed25519-signed under a domain-separated prefix. A regulator pastes the JSON into our public /api/audit/evidence-packets/verify endpoint to confirm authenticity without an account. Also renders as printable HTML for the regulator-facing PDF.
Living DPIA & RoPA — drift signals
When a vendor changes its sub-processor list, its DPA expires, or you update a RoPA entry the assessment depends on, an amber staleness signal appears on every affected DPIA and RoPA row. Acknowledge or dismiss with a reason — both decisions write to the audit chain so “we re-reviewed when X changed” is provable, not asserted.
AI-assisted privacy assessments (DPIA/PIA)
Draft DPIAs against Article 35 structure — screening, scored risks, mitigations — grounded in your own policies and vendor list. You review and approve every section before it leaves the system.
EU AI Act helper
Classify each AI use case in your organisation against the post-Omnibus EU AI Act (Annex III high-risk now Dec 2027; Article 50 transparency now Dec 2026). The classifier picks the right risk tier and names the triggered obligations; the generators draft Annex IV technical documentation, Article 50 transparency notices, and Article 27 Fundamental Rights Impact Assessments, seeded from your existing DPIAs, RoPA, and vendor inventory. Every draft carries an explicit "competent legal review required" framing.
Records of Processing (RoPA)
Build your GDPR Article 30 register from approved PIAs — schema-enforced field set, controller/processor roles, gap flagging, vendor linking, versioned snapshots, and one-click CSV or PDF export for regulator requests.
Vendor & risk monitoring
Track third parties touching personal data and surface risk before it becomes an incident.
Consulting services
We strip the complexity out of data privacy compliance, keeping your operations seamless and your data completely secure.
Workflow
Live in three steps
No professional-services project. No six-month rollout.
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1
Connect your privacy and information security documents
Securely link your policies, procedures, contracts, and notices. Read-only by default, least-privilege always.
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2
We index & serve
Your linked policies become a per-tenant retrieval store. Inbound questions are answered with citations to your own documents — every action written to the append-only audit trail.
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3
Respond & prove it
Inquiries and requests get cited responses or escalate to your team. Every action is written to the
audit_eventstable — a schema-level trigger prevents UPDATE and DELETE, including by the table owner.
Free tools
Use the platform's brain. For free.
Mini-tools we open up to everyone — not just customers. No sign-up, no email gate, no tracking cookies. Each one runs entirely in your browser.
DSAR deadline calculator
Pick the regulation and the date you received the request. Get the response deadline, the article citation, and the days remaining — with the extension rules where they apply.
Sub-processor change notification generator
Generate a fully-formed sub-processor change notification email that satisfies your DPA's notice clause. Copy-paste-ready, dated, with the 15-day objection window stated explicitly.
Free DPIA template
Ready-to-use Data Protection Impact Assessment aligned to GDPR Article 35 and ICO guidance. Tables for data categories, recipients, and risk scoring. Download as Word .docx or open in Google Docs.
Resources
Read up. Compare. Decide.
Guides for the privacy work itself, and honest comparisons with other tools in the space.
Articles & guides
Guide DPIA vs PIA: what's the difference? When each is required, what's in them, how they differ under GDPR vs U.S. state law. Checklist How to handle a CCPA deletion request Receipt to response in six steps. Verification, exceptions, service-provider notification. Template Sub-processor change notification: template + 15-day rule Ready-to-send email. Handling objections. Process pitfalls.Honest comparisons
Compare vs OneTrust Enterprise leader, $50K+/yr. We fit differently — SMB-focused, transparent pricing, engineering invariants you can verify. Compare vs DataGrail DSR specialist with deep SaaS integrations. We're broader and cheaper. Compare vs Vanta Different problems. Most companies serious about privacy use both.
Demo
See it in action
Watch a privacy request flow through PrivacyAutomated — from inbox to compliant resolution.
Request arrives
A privacy inquiry lands in your inbox.
New
Triaged
Classified, prioritized, and escalated to the configured owner — every action audit-logged.
In progress
Responded & logged
A compliant response is sent, every action audit-logged.
Resolved
ROI
What could a defensible privacy ops system save your team?
Tune the sliders. We'll show the upper bound — what you spend today on requests we cite or escalate. Your real savings depend on your pilot.
We don't claim a fixed handling rate. Pick a coverage you'd find acceptable; your pilot tells you the real number.
Hours saved / month
0
Savings / month
$0
Savings / year
$0
Pricing
Simple, scalable pricing
Start free. Upgrade when you're ready. Cancel anytime.
Free
$0/mo
Try the AI. Privacy Q&A grounded in your own documentation.
- 50 AI ops / month
- $5 monthly LLM spend
- 5 documents · 10 vendors
- 1 user
- Q&A only
Starter
$99/mo
Compliance basics — AI-assisted DPIA drafting + DSAR routing with per-jurisdiction deadlines.
- 500 AI ops / month
- $50 monthly LLM spend
- 50 documents · 50 vendors
- 3 users
- DPIA & PIA generation
- DSAR workflow with verification
Growth
$299/mo
Team & external workflows. The sweet spot for most SMBs.
- 2,000 AI ops / month
- $200 monthly LLM spend
- 500 documents · 500 vendors
- 10 users
- Everything in Starter, plus:
- AI vendor research (Trust Center + CSA STAR)
- Risk-owner accountability emails
Enterprise
$999/mo
Privacy ops at scale. SSO, audit export, custom limits.
- 10,000 AI ops / month
- $1,000 monthly LLM spend
- Unlimited documents & vendors
- Unlimited users
- Everything in Growth, plus:
- Routine auto-approval
- SSO / SAML
- Audit-log CSV export
- Priority support
Every signup starts with a 14-day Growth trial, no card required — try DPIA, DSAR, and vendor research before you decide. After the trial your workspace drops to the Free plan caps unless you pick a tier; your data stays either way. All plans include real-time LLM spend tracking, full audit trail (append-only), Postgres RLS-enforced multi-tenancy, and automated daily backups. Cancel anytime.
Pricing questions, answered
What counts as one "AI op"?
An AI op is a single agentic response — a Q&A answer grounded in your documents, an automatic DSAR classification, a vendor-research lookup, a DPIA section generation, or a triage decision. Browsing your data and editing workflows in the app are free.
What happens if I exceed my plan's limits?
You'll see a soft warning at 80% of any limit in the app and an email at 90%. We don't auto-charge or silently throttle. If you blow past a cap, your workspace pauses new AI ops (existing data and exports stay accessible) until you either upgrade or wait for the monthly reset. The in-app upgrade screen previews the next-tier cost so there are no surprises.
Can I switch tiers mid-month?
Yes. Upgrades take effect immediately and are pro-rated for the days remaining in the current cycle. Downgrades take effect at your next renewal so you keep what you paid for. Annual plans are pro-rated the same way for mid-term upgrades.
What's included in the 14-day Growth trial?
Every Growth feature — automated DPIA & PIA generation, the full DSAR workflow with verification, AI vendor research (Trust Center + CSA STAR fetching), risk-owner accountability emails, and the Growth-tier limits. No credit card required. After 14 days your workspace drops to the Free plan caps unless you pick a paid tier; your data stays either way.
Do you offer annual billing or nonprofit / academic discounts?
Annual billing is on the roadmap and will save you the equivalent of two months. Nonprofit and academic discounts are evaluated case-by-case — drop us a note at info@privacyautomated.ai.
FAQ
Frequently asked questions
Do I need to integrate PrivacyAutomated with my production database or backend?
No. You upload your privacy and security policies as documents, configure your vendor inventory in the app, and DSARs come in through a hosted public form or via email. There is no required integration with your production database, application, or backend systems.
Which regulations do you support?
109 jurisdictions encoded with statute citations: GDPR (30 EU/EEA states + UK + Switzerland + Crown Dependencies), 19 US state laws (CCPA/CPRA + VCDPA + CPA + 16 others), LGPD, PIPEDA, PIPA, APPI, and 60+ more across Asia-Pacific, Middle East, and Africa. Each row has a statute section and source URL. 85 are high-confidence; 24 are queued for legal review. The DSAR engine computes the deadline from the typed table rather than reading it out of policy text. Full list and source: Trust Architecture.
How long does setup take?
Most teams upload their first policy documents, configure their vendor list, and run their first DSAR or Q&A within a single afternoon. No professional services engagement required.
Is my data secure?
Tenant isolation is enforced at the Postgres layer (FORCE ROW LEVEL SECURITY on every tenant table); a forgotten WHERE clause cannot leak data — the database itself rejects the query. We also follow data minimization, encryption at rest and in transit, and least-privilege access throughout the platform. Full engineering invariants in our Trust Architecture.
Ready to run privacy on a defensible system?
14 days of Growth on us — try DPIA drafting, DSAR routing, vendor research, and risk-owner workflows with no card.